
Apart from the psychologists and psycho-social counsellors, all staff members of the local medica mondiale organisation (doctors, midwives, lawyers) need to be able to identify signs of traumatisation and of experience of violence even if the women do not talk directly about their experience, as the feeling of shame and the fear of stigmatisation prevents many women from doing so. In the various counselling settings – medical treatment, help in finding work or living quarters, legal advice – staff can engage with their clients in a sensitive and empathetic way, thereby making it possible for women to confide in them and to receive additional support for dealing with their traumata, perhaps by being referred to the counsellors or psychologists. It is already a first success if, in the midst of adverse living conditions, the staff member is able to offer the clients a little bit more security and help in overcoming their social isolation by material support, medical treatment and attentive dialogue.